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RECOVERING ACCESS TO YOUR ACCOUNT AFTER LOSING YOUR GOOGLE 2-FA AUTHENTICATION

If you got "incorrect code" errors, try to sync the time following this instruction.

If you lost your Google 2FA authentication, recovery of access to your account is available at our Support Service only. Account access recovery requests will be accepted only from an e-mail attached to your account at registration. You should send a letter to from your registered e-mail, requesting to change your account security settings to the first level. Requests sent to other email addresses will not be accepted. Please, provide the following data in your request: your last deposit amount and last trades along with trading pairs. After this data is verified, Google 2FA will be disabled, and your account WILL BE LOCKED FOR 10 DAYS (!) for security reasons. Unlocking ahead of this term is impossible!
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